All about Pola Gelato Shop in Mérida, Mexico (2025)
Updated:
February 25, 2025
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Author: Tobias
Pola Gelato Shop, in downtown Mérida, specializes in small–batch gelato, sorbets, and waffles made from natural and seasonal ingredients. Open daily from midday until evening, the shop is centrally located and a favorite summer stop for locals and visitors.
Hi, I’m Tobias – a German travel writer with a home in Mérida and a passion for exploring new places.
For over 20 years, my wife (a local) and I have traveled Mérida, and the Yucatán Peninsula. On this site I share real insights on 200+ places.
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Quick Facts: Address & Details
📍 Address:
C. 55 467D, entre 62 y 64, Parque Santa Lucia, Centro, 97000 Mérida, Yuc., Mexico
☎️ Phone:
↔️ Distance:
⏳ Travel Time:
🎟️ Admission:
💵 Price Level:
📆 Since:
⭐ Rating:
🕒 Open:
+52 999 924 4087
1.6 km from Casa Loltún
Within the city
No entry fee
Mid-Priced
2015
• Monday: 12:00 – 10:00 PM
• Tuesday: 12:00 – 10:00 PM
• Wednesday: 12:00 – 10:00 PM
• Thursday: 12:00 – 10:00 PM
• Friday: 12:00 – 10:00 PM
• Saturday: 12:00 – 10:00 PM
• Sunday: 11:00 AM – 10:00 PM
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First-Hand Insights on Pola Gelato Shop
Pola Gelato Shop was founded in 2014 by four friends who shared a passion for great ice cream. It's located just one block east of Parque de Santa Lucía.
Today, it’s one of the most popular gelato shops in Mérida, known far beyond the city. The ice cream, sorbets, and waffles are all homemade, with flavors that change regularly, so there's always something new to try.
You can also check the current flavors on the website of the Pola Gelato Shop.
There are delicious and unusual flavors such as
Butter gelato with croissant,
Almonds with a hint of coffee,
Mascarpone cheese with blueberries sauce,
Sorbet Sour orange with berries,
Mango with chili, or
Rose wine with hibiscus flower.
Countless Recommendations
Pola Gelato Shop has received numerous glowing reviews from travel and restaurant guides. For instance, WestJet Magazine writes, "There are ice cream parlors and paleterías across the city, but Pola Gelato Shop serves the most inventive flavors."
The travel blog "Where the Souls Wander" adds, "Make sure you stop by; trying these distinctive flavors is easily one of the best things to do in Mérida." New York Magazine calls it, "...the most innovative flavors..."
Even the Michelin Guide praises it: "Divine, house-made gelato just a block from Parque de Santa Lucía, with flavors like cardamom, chocolate with almond, orange peel with a hint of coffee, and strawberry with lemon."
Must-Visit Ice Cream Shops in Mérida
Apart from Polo Gelato, I can recommend two other great ice cream shops in Mérida.
Dulcería y Sorbetería Colón is Mérida's oldest ice cream shop. One of its locations is on Paseo de Montejo, and it's known for its homemade sorbets made with natural ingredients, offering flavors like guanábana, mamey, and maracuya.
A must-try is the Champola, a refreshing drink made by blending fruit sorbet with milk. Over the years, El Colón has become a local favorite and a must-visit spot for anyone in Mérida.
Helados Santa Clara is another popular ice cream parlor located in the city center, at Parque Hidalgo, on the ground floor of the Grand Hotel de Mérida.
It’s a great spot to relax, enjoy a delicious scoop, and people-watch by the church Iglesia de Jesus. The shop also has locations in the Mercado Gastronómico at Parque La Plancha and three more spots in the north of Mérida.
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General Tips for Getting Around
💡 Here are my quick dining tips:
Comida (big meal) is around 2 and 4 pm.
Dinner starts late – usually after 8 pm.
Tip 10–15% – that’s the usual standard.
Book popular restaurants in advance.
Don’t rush – slow meals are normal.
Street food stalls are usually cash-only.
Frequently Asked Questions
📍 Where is Pola Gelato Shop located?
Pola Gelato Shop is located in Mérida’s historic center at Calle 55 No. 467D, near Parque Santa Lucía. It’s within easy walking distance of many main attractions.
🧭 How far is Pola Gelato Shop from Casa Loltún?
Pola Gelato Shop is about 1.6 kilometers from Casa Loltún. You can comfortably walk there in around 20 minutes through the Centro district.
👍 Is Pola Gelato Shop worth visiting?
Yes, Pola Gelato Shop is worth visiting for its creative flavors and artisanal quality. It’s a favorite among locals and tourists exploring Mérida’s Centro.
🎯 What can you try at Pola Gelato Shop?
The shop offers handcrafted gelato with unique regional flavors like corn, zapote, or sour orange. Vegan options and classics like chocolate and pistachio are also available.
💵 Are prices at Pola Gelato Shop reasonable?
Prices at Pola Gelato Shop are moderate. Expect to pay around Mex$50–70 for a single portion, depending on flavor and size.
📆 When was Pola Gelato Shop founded?
Pola Gelato Shop was established in 2015 and has since gained a strong local reputation for quality and flavor.
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